Exchange / replacement request

Tell us what you need. Please provide your order details so we can locate your purchase and review your request.

Website

Where did you place your order? *Select an optionOn the RITC online storeVia InstagramOther (in store, phone, Viber, WhatsApp, etc.) Where / how did you place your order? *If you do not have an order number, we will use your name and mobile number to locate your purchase. Order numberThe number in your order confirmation email, without the #. Instagram ID / usernameThe profile you used to place your order. First name *Last name * Mobile number *So we can locate your order and contact you.Email Optional What would you like to request? *Select an optionDifferent designDifferent sizeFaulty itemOther Which item is this about? Optional Describe your request *Up to 1,500 characters. Photo Optional · one JPG, PNG or WebP photo up to 5 MB.

Your details and photo are used to process this request and will not be published. Privacy policy.

Submit request

Submitting this form records your request. The RITC team will review it and contact you about the next steps.